ThanksForFeedback.com

Give customers a place to vent internally and privately. Turn an unhappy customer into a happy customer. Uncover hidden issues before they get bigger.

Collect positive comments to share with your team. Earn positive reviews on Google and other places. Build your reputation. Discover what customers love about you.

Customer Service - For every customer who bothers to complain, 26 others remain silent.* When there is a problem it needs to be corrected. But if you don’t know there is a problem it probably won’t get corrected. Every organization has points in the process that ownership is unaware of potential issues. An effective feedback system alleviates this problem.
Online Reviews - 92% of consumers read online reviews. 72% of consumers trust online reviews as much as personal recommendations. Online reviews are the first differentiating factor that consumers look at to decide between your business and the competition.
Synergy - Customer service and marketing should work together for drive success. Great customer service should lead to online reviews that boost marketing. Positive online reviews should drive more customers to a business. However, a system that helps with both is needed to maximize that synergy. ThanksForFeedback is that system.